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New Windows, Door

Customer reference for TSL Windows as told to pickapro by Sandra Cox from Lucan, Co. Dublin on 15-Oct-2007

When was the work done?
November, 2006

What was involved?
I had 3 old windows at the front of my house removed and new ones installed. I also had a new hall door put in.

How did you choose TSL Windows?
A friend of mine told me about TSL Windows and I looked them up. When I met with them it was all very easy and comfortable. They were very nice in their selling approach and their prices were good.

Had you definite ideas in mind before you talked to Mark and Ger Nugent?
I didn't. I went to their factory and was able to see all of the different window styles, glass types and wood options.

Did TSL Windows introduce new ideas?
They did. What I really liked about TSL was that they make suggestions and advise, but the decision is all yours. They don't push what they want on you and there's no pressure to make a quick decision. They told me to take all the time I needed and to come back when I was ready.

How did the project run?
Very well. They took away all of the old windows and doors, they worked very clean and it only took a few hours. I'm extremely happy with the work. They also told me that if I ever had any problems to ring them and they would come out straight away.

What was the biggest benefit to you of using TSL Windows?
They are very customer focused, friendly and comfortable to work with. Like I said before, there was never any pressure. Whatever my requirements were, they were willing to go the extra mile. They didn't put me on the long finger. A lot of places as soon as they get your business, they try to get rid of you. It wasn't like that at TSL. I felt like they wanted to really make the customer happy. I haven't looked back. I'll be changing my windows at the back of the house soon and I'll go back to TSL Windows without a doubt.

Would you recommend TSL Windows to others?
I would definitely, in fact I already have. I recommended them to my mother!

Our Customers Say

New Windows, Door

"They are very customer focused, friendly and comfortable to work with. There was never any pressure."

Sandra Cox from Lucan, Co. Dublin talks to pickapro .. See full interview

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